The Villa Levens Mission Statement

I am delighted to announce we are open for business as usual!

The management team are working tirelessly to ensure that the hotel is safe for all customers, guests and staff.

The Villa Levens boasts an abundance of space throughout the hotel along with several outdoor patios and terraces.
Private dining is available upon request. Each dining room has its own separate entrance, no need to use the main entrances.

Our staff are trained on Covid-19 compliance and other measures including social distancing.
Protective equipment is available for staff should they require it. Temperature checks are being carried out for all staff upon arrival.

Wall-mounted sanitising units are available at various points throughout the hotel for customer use.

Restaurant and Bar
– Signage is displayed to help with social distancing throughout the bar and restaurant area.
– Full table service is offered both in the bar, lounge and restaurant therefore no need to queue.
– Protective screens have been placed on all bars for the safety of our staff and customers.
– Our menus are fully wiped and sanitised after each use.
– All tables and condiments are thoroughly cleaned after every use.
– Contactless payment is available up to £45 along with all other forms of payment methods
– Card machines will be sanitised after every use.

Hotel and Reception
– Payments can be made online (please confirm your reservation with the card you wish to use) therefore no need to pay on departure.
– Should you require assistance with your luggage please notify us prior to arrival.
– Protective screens have been placed on reception for the safety of our staff and customers.
– The cleanliness of the hotel is our absolute top priority and our housekeeping is done daily however, if you prefer not to have your
room serviced then please notify reception.
– Regular housekeeping checks throughout the building will take place with increased cleaning of all frequently touched public areas.

A warm Villa welcome awaits you.

Jayne Taylor
Operations Director
The Villa Hotel Group