Vacancies at The Villa Levens


RECEPTIONIST

Job Description:

The Villa Levens a 22 bedroom 4 Star Hotel with 2 AA Rosette, Function rooms that can take up to 250 guests and 2 Restaurants is seeking a Part Time Receptionist.

Our guests have come to expect a warm welcome from us and that’s precisely what you’ll be on hand to provide in this role.

  • Your friendly personality is certain to make the process of receiving and registering guests a pleasurable experience for everyone involved.

  • Your excellent organisational skills will mean that all relevant documentation will be carried out efficiently.

The role will involve assisting with many and varied guest requirements from check-in to check-out, answering the telephone and taking reservations ensuring excellent guest service at all times.

  • You’ll be well presented and have excellent customer and communication skills with a good command of spoken English.

  • You’ll also be able to work as part of a team as well as showing your own initiative whilst displaying exceptional standards of customer care at all times.

    You must have:

    • Excellent Communication skills

    • Excellent Customer service skills

    • Excellent command of English

    • Passion for the hospitality industry

    Candidates must be eligible to live and work in the UK

    No live in accommodation available

    Email your CV over to: alex.borg@thevillalevens.co.uk


BAR STAFF

Job Description:

We are looking for Part & Full time bar staff for our busy and vibrant award winning 4 Star, 2 AA Rosette, 22 Bedroom hotel with function rooms for 20-250 guests based in The Lakes. You will be a part of a great team who ensures smooth running of the bars and prepare drinks for our guests. If you have some bar experience and you are hardworking, enthusiastic and reliable person who enjoys working with people and passionate about your work please get in touch.

· Demonstrate genuine dedication and show a commitment to product and service

· Provide intuitive service, with understanding of our guests needs; creating an exceptional service experience, that results in lasting memories

· Have an ability to work in a pressured environment, providing even the most demanding guests with top-quality service

· Handling complaints in a timely and efficient manner

· Prepare drinks for the customers and servers, ensure that the proper materials and supplies are on hand, and talk to guests. Ensure that minors and intoxicated persons are not served alcoholic beverages. Act as the cashier for the servers when necessary. Maintain the cleanliness of the bar area through disposing of all waste, clearing and cleaning all glassware, and wiping down bar and preparation areas.

We do not offer live in accommodation

Job Types: Part-time, Permanent
Part-time hours: 16 per week

Additional pay:

  • Tips

Benefits:

  • Discounted or free food

  • Employee discount

  • Flexible schedule

  • On-site parking

  • Sick pay

Schedule:

  • 8 hour shift

Experience:

  • Bartenders: 1 year (preferred)

  • Hospitality: 1 year (preferred)

  • customer Service: 1 year (preferred)

  • Bartending: 1 year (preferred)

Email your CV over to: alex.borg@thevillalevens.co.uk


FRONT OF HOUSE STAFF

Job Description:

This is an excellent opportunity for a candidate who has a great passion for great food and hospitality. You are expected to be well presented, friendly, enthusiastic and flexible. You are also required to promote and maintain the reputation of the establishment by providing excellent customer care and service.

We are looking for a smiley and cheerful character with good personality. It is essential you have great communication skills, can work well with the general public, part of a team and are professional and presentable. Someone who is willing go that extra mile.

· Taking customer orders

· Assisting with guest queries

· Serving food and drink

· Clearing and resetting tables

· Keeping the work area clean and tidy, and adhering to health and safety policies

· Other associated tasks as required.

You will ideally have your own transport or live around the area.

Job Types: Part-time, Permanent, Apprenticeship

Additional pay:

  • Tips

Benefits:

  • Company pension

  • Discounted or free food

  • Employee discount

  • Flexible schedule

  • On-site parking

  • Sick pay

Schedule:

  • 8 hour shift

  • Overtime

  • Weekend availability

Experience:

  • catering: 1 year (preferred)

Work remotely:

  • No

Email your CV over to: alex.borg@thevillalevens.co.uk


FRONT OF HOUSE MANAGER

An exciting opportunity to join our team, as a Front of House Manager. The Villa Levens is one of the leading hotels and wedding venues in the Kendal Area. The Villa boasts a four star rating and has two Rosettes for culinary excellence. Thirty-one bedrooms, three function rooms, bar & lounge area catering for many events throughout the year.

The Role

As ‘Front of House Manager’ you’ll be on the front line, delivering on our mission!

You’ll be a passionate leader with the ability to inspire, motivate, and support your team in order to exceed your commercial goals. You’ll have high standards when it comes to guest experience, understand brand standards and you’ll take ownership and pride in your work. From syndicate rooms to conferences, exhibitions private banqueting/dinners and weddings you will assist the restaurant and banqueting departments to suit the business needs.

Main Responsibilities

· Leadership, coaching & training.

· Customer service.

· Delivering high standards.

· Set up and running of conferences and events.

· Ensuring the smooth running of the restaurant.

· Maximising opportunities to sell.

· Stock control.

· Handle guest comments in a professional manner.

· Develop close relationships with guests to encourage loyalty.

· Ensure guests receive a warm and personalised welcome.

What Are We Looking For?

· Supervisor/Manager experience.

· A passion for the industry.

· Motivating, in order to coach and mentor staff.

· Keen eye for detail.

· Exceptional communicator.

· Level headed, able to work well under pressure.

The ideal candidate will preferably have experience in restaurant management or conference and events which would include a strong emphasis on accuracy and quality. You must have the ability to multi-task and coordinate a series of different jobs concurrently.

The successful candidate will have the ability to work under pressure and to strict deadlines. Flexible to include weekends and have your own transport. You’ll be commercially minded, innovative and have high expectations of yourself and others. You’ll demonstrate your passion by bringing new ideas to the table, delivering on your promises and inspiring those around you.
Completive salary is negotiable dependent on experience We do not offer live in accommodation

Job Types: Full-time, Permanent

Additional pay:

  • Tips

Benefits:

  • Company pension

  • Discounted or free food

  • Employee discount

  • On-site parking

  • Sick pay

Schedule:

  • 8 hour shift

Experience:

  • First-Line Managers: 1 year (preferred)

Email your CV over to: alex.borg@thevillalevens.co.uk


If you believe you are an ideal candidate and would like to apply for one of our vacancies. Please send your CV to the Manager – Tel: 01539 980 980